Privacy Policy

01 — Who we are

D-CHANNEL is a commercial performance consulting organization, constituted as a SARL and based in Douala, Bonanjo, Cameroon.

For any question relating to this policy or to the handling of personal information, D-CHANNEL can be contacted at the privacy contact address published at the end of this page.

02 — Information we may collect

We collect only the information a visitor chooses to submit through the business enquiry form:

• full name
• business email address
• telephone or messaging number, when provided or required by the preferred contact method selected
• organization name
• country or market
• industry or sector, when provided
• role or function, when provided
• the business challenge selected
• the commercial priority described by the visitor in free text
• the indicated timing
• the preferred contact method
• the explicit consent given before sending
• structural context about the enquiry, such as the page or the solution the request was started from

03 — Why we use the information

The information is used only to:

• receive and review a business enquiry
• understand the commercial challenge submitted
• respond to the visitor
• organize an appropriate follow-up
• maintain the security and integrity of the enquiry process

04 — How information is submitted

The information entered in the form is transmitted to D-CHANNEL only when the visitor completes the review step and sends the enquiry. It is used to prepare and conduct the requested conversation.

D-CHANNEL does not operate an advertising profiling system on this website and does not build commercial profiles from enquiry content.

05 — Who may access the information

Access is limited to authorized D-CHANNEL personnel involved in reviewing and responding to the enquiry.

06 — Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, and for applicable business, legal or security requirements.

07 — Security

D-CHANNEL applies reasonable organizational and technical safeguards intended to protect the information submitted against unauthorized access, alteration or disclosure. No method of transmission or storage can be guaranteed as absolutely secure.

08 — Your requests

You may contact D-CHANNEL at any time regarding the personal information you have provided, in particular to request:

• access to that information
• correction of inaccurate information
• deletion, where applicable
• clarification about how the information is handled
• withdrawal or modification of the consent given, where applicable

09 — Third parties

D-CHANNEL does not sell or rent the information submitted through this website, and does not share it for advertising purposes. Where technical means are required to operate the website and receive enquiries, they are used strictly for that purpose.

10 — Updates to this policy

This Privacy Policy may be updated to reflect changes to the website or to the way enquiries are handled. The version published on this page is the version that applies.

11 — Contact