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BS15 · BUSINESS SOLUTION

Sales Performance Management™

Create a disciplined sales-performance management system connecting objectives, execution indicators, management routines and corrective action.

CLIENT CHALLENGE

The management question

Sales performance becomes difficult to manage when objectives, KPIs, review routines, accountability and corrective actions are insufficiently connected to field execution.

  • BC05 · IMPROVE SALES FORCE EXECUTION

BUSINESS PROMISE

What this intervention enables

Create a disciplined sales-performance management system connecting objectives, execution indicators, management routines and corrective action.

WHAT WE ADDRESS

Dimensions covered

  • performance objectives

  • sales KPIs

  • execution indicators

  • target setting

  • management routines

  • performance reviews

  • accountability

  • corrective actions

HOW D-CHANNEL APPROACHES IT

Structured intervention

SET → MEASURE → REVIEW → ACT → IMPROVE

  1. 01

    SET

  2. 02

    MEASURE

  3. 03

    REVIEW

  4. 04

    ACT

  5. 05

    IMPROVE

KEY DELIVERABLES

Consulting outputs

  • D1

    sales-performance framework

  • D2

    KPI architecture

  • D3

    target-setting principles

  • D4

    management review routines

  • D5

    performance scorecard

  • D6

    accountability structure

  • D7

    corrective-action process

  • D8

    performance-improvement priorities

EXPECTED BUSINESS CONTRIBUTION

Potential contribution

  • clearer sales-performance expectations

  • stronger connection between KPIs and field execution

  • more disciplined management reviews

  • clearer accountability

  • stronger corrective-action discipline

  • improved visibility of performance gaps

CONNECTED EXPERTISE

Centres of Excellence behind this solution

  • PRIMARY · EXECUTE

    Commercial Workforce™

    Organizes the people who execute in the field, connecting commercial priorities to daily sales force execution.

  • CONNECTED · DECIDE

    Commercial Intelligence™

    Turns commercial information into decisions, and feeds execution learning back into earlier commercial choices.

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